Terms of Use

1. The service

DoubleAgent surfaces publicly posted commercial intent ("signals"), scores and summarizes it with artificial intelligence, and provides workflow tools for acting on it. We may add, change, or remove features at any time. Signals originate from public third-party platforms we do not control; availability and coverage of any given source is not guaranteed.

2. Accounts and organizations

• You are responsible for the accuracy of account information and the confidentiality of credentials.
• Organization admins control membership, roles, daily allowances, and configuration for their organization, and are responsible for the users they add.
• You must notify us promptly of any unauthorized use of your account.

3. Acceptable use

You agree not to, and not to permit anyone using your account to:

• Use the service or any signal in violation of applicable law, including licensing, consumer protection, anti-spam, and telemarketing laws.
• Contact any person in violation of the rules of the platform where they posted, or in a deceptive or harassing manner.
• Resell, redistribute, or provide third parties access to the service or its data except to your own organization's users.
• Scrape, crawl, or bulk-export the service other than through features we provide; probe or circumvent security or access controls; or reverse engineer the service.
• Upload unlawful content or content that infringes the rights of others.
• Use the service to build a competing product.

Regulated industries. If you operate in a regulated industry (for example mortgage lending or brokerage, insurance, or legal services), you are solely responsible for ensuring your use of signals and your outreach comply with the rules that govern you, including licensing requirements, advertising and solicitation rules, RESPA, TCPA, CAN-SPAM, and their state equivalents. DoubleAgent identifies public expressions of interest; it does not pre-qualify recipients for solicitation under any law.

4. AI-generated content

Signal scores, summaries, classifications, and recommended next steps are generated by artificial intelligence. They may be incomplete, outdated, or wrong, and they are provided for convenience only. They are not legal, financial, or professional advice. You must independently verify any signal and exercise your own professional judgment before acting on it or contacting anyone.

5. Your data and our IP

• Your content: you retain all rights to content you create in the service (contacts, notes, configuration). You grant us a license to host and process it solely to provide the service.
• Our IP: the service, software, models, prompts, designs, and all related intellectual property are owned by DoubleAgent or its licensors. No rights are granted except the limited right to use the service under these Terms.
• Feedback: suggestions you send us may be used without restriction or obligation.
• Usage data: we may use de-identified, aggregated usage data to operate and improve the service.

6. Fees

Paid plans are billed as agreed at purchase. Fees are exclusive of taxes, which you are responsible for (other than our income taxes). Except where required by law, fees are non-refundable. We may change pricing with notice effective at your next renewal.

7. Suspension and termination

You may stop using the service at any time. We may suspend or terminate access for breach of these Terms, for unlawful use, for non-payment, or where necessary to protect the service or others, with notice where practicable. Sections that by their nature should survive termination (including 4, 5, 8, 9, 10, and 11) survive.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOUBLEAGENT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT ANY SIGNAL IS ACCURATE OR CURRENT, THAT ANY LEAD WILL CONVERT, OR THAT USE OF THE SERVICE WILL PRODUCE ANY PARTICULAR BUSINESS RESULT.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY. DOUBLEAGENT'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE FEES YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. THESE LIMITS DO NOT APPLY WHERE PROHIBITED BY LAW.

10. Indemnification

You will defend and indemnify DoubleAgent against claims arising from your content, your outreach to or contact with any person, your violation of law or third-party platform rules, or your breach of these Terms.

11. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, excluding its conflicts rules. Any dispute that cannot be resolved informally will be finally settled by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Delaware; judgment may be entered in any court of competent jurisdiction. Both parties waive any right to a jury trial and to participate in a class action. Either party may seek injunctive relief in court for misuse of intellectual property or confidential information.

12. General

These Terms, together with the Privacy Policy and Data Handling document, are the entire agreement regarding the service and supersede prior discussions. If any provision is unenforceable, the rest remain in effect. We may update these Terms; material changes will be announced in the product or by email, and continued use after the effective date is acceptance. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale. Notices to us: support@godoubleagent.ai.